RISEN KINGS IS COMMITTED TO EXCELLENCE, AND THE FULL SATISFACTION OF OUR CUSTOMERS.

REST ASSURED THAT WE ARE DOING EVERYTHING IN OUR POWER TO GET YOUR ORDER TO YOU AS SOON AS POSSIBLE.

NOTE: PLEASE CONSIDER ANY HOLIDAYS THAT MIGHT IMPACT DELIVERY TIMES.

SECTION 1 - SHIPPING

ALL ORDERS FOR OUR PRODUCTS ARE PROCESSED AND SHIPPED OUT IN 7-10 BUSINESS DAYS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR HOLIDAYS.

IF WE ARE EXPERIENCING A HIGH VOLUME OF ORDERS, SHIPMENTS MAY BE DELAYED BY A FEW DAYS. PLEASE ALLOW ADDITIONAL DAYS IN TRANSIT FOR DELIVERY. IF THERE WILL BE SIGNIFICANT DELAY IN THE SHIPMENT OF YOUR ORDER, WE WILL CONTACT YOU VIA EMAIL.

SCETION 2 - WRONG ADDRESS DISCLAIMER

IT IS THE RESPONSIBILITY OF THE CUSTOMER(S) TO ENSURE THAT THE SHIPPING ADDRESS ENTERED IS CORRECT.

WE DO OUR BEST TO SPEED UP THE PROCESSING AND SHIPPING TIMES, SO THERE IS ALWAYS A SMALL WINDOW TO CORRECT AN INCORRECT SHIPPING ADDRESS. PLEASE CONTACT US IMMEDIATELY IF YOU BELIEVE YOU HAVE PROVIDED US AN INCORRECT ADDRESS.

SECTION 3 - LOST/STOLEN PACKAGES

RISEN KINGS IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. IF YOUR TRACKING INFORMATION STATES THAT YOUR PACKAGE WAS DELIVERED TO YOUR ADDRESS AND YOU HAVE NOT RECEIVED IT, PLEASE REPORT IT TO THE LOCAL AUTHORITIES.

SECTION 4 - RETURN REQUEST DAYS

RISEN KINGS ALLOWS YOU TO RETURN PURCHASED ITEM(S) WITHIN THE 30 DAYS OF THE PURCHASE DATE. KINDLY BE ADVISED THAT THE ITEM(S) SHOULD BE RETURNED IN ACCORDANCE WITH THE RETURN/EXCHANGE POLICY.

SECTION 5 - OUT OF STOCK ITEM PROCESS

IN CASE OF OUT-OF-STOCK, RISEN KINGS SEND AVAILBLE ITEMS FIRST AND SEND THE REMAINING ITEMS WHEN THE ITEMS ARRIVE BACK IN STOCK.

SECTION 6 - IMPORT DUTY AND TAXES

WHEN WORKING WITH RISEN KINGS, YOU HAVE THE FOLLOWING OPTIONS WHEN IT COMES TO TAXES AS WELL AS IMPORT TAXES: PRE-PAID AND INCLUDED IN PRICE OF ORDER.

SECTION 7 - ACCEPTANCE

BY ACCESSING OUR SITE AND PLACING AN ORDER YOU HAVE WILLINGLY ACCEPTED THE TERMS OF THIS SHIPPING POLICY.

SECTION 8 - CONTACT INFORMATION

EMAIL - SHIPPING@RISENKINGS.CO