THANK YOU FOR YOUR PURCHASE. WE HOPE YOU ARE HAPPY WITH YOUR PURCHASE. HOWEVER, IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE FOR ANY REASON, YOU MAY RETURN IT TO US FOR A FULL REFUND, STORE CREDIT OR AN EXCHANGE. PLEASE SEE BELOW FOR MORE INFORMATION ON OUR RETURN POLICY.

RETURNS

ALL RETURNS MUST BE POSTMARKED WITHIN (30) DAYS OF THE PURCHASE DATE. ALL RETURNED ITEMS MUST BE NEW OR IN UNUSED CONDITION, WITH ALL ORIGINAL TAGS AND LABELS ATTACHED.

RETURN PROCESS

TO RETURN AN ITEM, PLEASE EMAIL CUSTOMER SERVICE AT RETURNS@RISENKINGS.CO TO OBTAIN A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER. AFTER RECEIVING A RMA NUMBER, PLACE THE ITEM SECURELY IN ITS ORIGINAL PACKAGING AND THE PROOF OF PURCHAS, THEN MAIL YOUR RETURN TO THE FOLLOWING ADDRESS.

RISEN KINGS

ATTN: RETURNS

RMA #

PLEASE NOTE, YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES. WE STRONGLY RECOMMEND THAT YOU USE A TRACKABLE METHOD TO MAIL YOUR RETURN.

REFUNDS

AFTER RECEIVING YOUR RETURN AND INSPECTING THE CONDITION OF YOUR ITEM, WE WILL PROCESS YOUR RETURN OR EXCHANGE. PLEASE ALLOW AT LEAST SEVEN (7) DAYS FROM THE RECEIPT OF YOUR ITEM TO PROCESS YOUR RETURN OR EXCHANGE. REFUNDS MAY TAKE 1-2 BILLING CYCLES TO APPEAR ON YOUR CREDIT/DEBIT CARD STATEMENT, DEPENDING ON YOUR PROVIDER. WE WILL NOTIFY YOU BY EMAIL WHEN YOUR RETURN HAS BEEN PROCESSED.

EXCEPTIONS

THE FOLLOWING ITEMS CANNOT BE RETURNED OR EXCHANGED:

• DAMAGED
• USED

FOR DEFECTIVE OR DAMAGED PRODUCTS, PLEASE CONTATC US AT THE CONTACT DETAILS BELOW TO ARRANGE A REFUND OR EXCHANGE.

PLEASE NOTE

• A 25% RESTOCKING FEE WILL BE CHARGED FOR ALL RETURNS
• SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED OR REFUNDED.

QUESTIONS

IF YOU HAVE ANY QUESTIONS CONCERNING OUR RETURN POLICY, PLEASE CONATCT US AT:

RETURNS@RISENKINGS.CO